01Who we are
This site is operated by Nexitus Labs LLC (“Nexitus”, “we”, “us”), with offices at 8543 NW 66 ST, Miami, FL 33156, United States, and at Plaza Esquina, Escazú, San José, Costa Rica. Nexitus is the controller of the personal data collected through this site.
For any questions about this policy or your data, email us at info@nexitushq.com.
02What data we collect
We collect only what we need to respond to you and to understand how the site is used:
- Data you give us: your name, company and work email when you request an assessment, plus anything you include in emails you send us.
- Browsing data: pages visited, time on site, traffic source, device and browser type, and approximate location (city or country), collected through Google Analytics cookies.
- Technical logs: IP address, browser and access time, which our hosting provider records automatically for security and operations.
03How we use it
We use your data to:
- Respond to your request, schedule the assessment and, if you ask, prepare a proposal.
- Follow up commercially on your request. You can ask us to stop contacting you at any time.
- Measure and improve the site and our campaigns.
- Protect the site against abuse and meet legal obligations.
04Legal basis
We process your data with your consent (when you submit the form or email us), to take steps before a possible contract with you, based on our legitimate interest in operating, measuring and protecting the site, or when the law requires it. You can withdraw your consent at any time without affecting processing carried out before.
05Cookies and analytics
We use Google Analytics 4 to get aggregate usage statistics. Google Analytics sets first-party cookies (such as _ga) that identify your browser pseudonymously. According to Google, Google Analytics 4 does not log or store IP addresses. When we measure ad campaigns, we may also use Google Tag Manager and Google Ads conversion tags.
We don’t use cookies to sell you third-party advertising. You can block or delete cookies in your browser settings, or install the Google Analytics opt-out browser add-on (tools.google.com/dlpage/gaoptout). The site works the same without them.
06Who we share it with
We don’t sell or rent your personal data. We only share it with:
- Service providers — hosting, analytics (Google), email and customer management — who may only use it to provide that service to us.
- Authorities, when a law, court order or valid legal request requires it.
- A potential buyer or successor in a merger, acquisition or reorganization of Nexitus, who would remain bound by this policy.
07International transfers
We operate from the United States and Costa Rica, and some of our providers process data in other countries. When your data leaves your country, we require those providers to apply appropriate safeguards, such as standard contractual clauses or other mechanisms recognized by applicable law.
08How long we keep it
We keep contact data for as long as we need it to handle your request. If no business relationship follows, we delete or anonymize it within 24 months of our last contact. If you become a client, we keep it for the duration of the relationship and as long as legal, tax or contractual obligations require. Google Analytics data is kept for the retention period configured in the tool and then deleted automatically.
09Security
We apply reasonable technical and organizational measures to protect your data: the site is served only over HTTPS, access to information is limited to the people who need it, and we work with providers that meet recognized security standards. No system is infallible; if an incident affects your data, we will notify you as required by law.
10Your rights
Depending on where you live — for example, in Costa Rica under Law 8968 on the Protection of Individuals Regarding the Processing of Personal Data, in the European Union under the GDPR, or in U.S. states with privacy laws — you may have the right to:
- Access the data we hold about you and get a copy.
- Correct it if it’s inaccurate or incomplete.
- Ask us to delete it.
- Object to or restrict its use, including commercial follow-up.
- Withdraw your consent at any time.
11How to exercise your rights
Email us at info@nexitushq.com stating which right you want to exercise. We may ask for information to verify your identity before responding, and we will reply within the time limits set by applicable law. We won’t discriminate against you for exercising your rights.
If you believe we didn’t handle your request properly, you can file a complaint with the data protection authority in your country; in Costa Rica, the Agencia de Protección de Datos de los Habitantes (PRODHAB).
12Minors
This site is aimed at businesses and professionals. We don’t knowingly collect data from anyone under 18; if you believe a minor has sent us their data, email us and we’ll delete it.
13Links to other sites
The site links to our LinkedIn, Instagram and Facebook profiles and to other external sites. Those services have their own privacy policies, and we’re not responsible for how they handle your data.
14Changes to this policy
We may update this policy when our practices or the law change. We’ll post the new version on this page with its update date and, if the change is significant, we’ll flag it prominently.